FAQ

Common questions about everyday use

Situations that come up most often during setup and regular use.

What's the default keyboard shortcut?

On Windows, it's the Print Screen key; on macOS, it's Shift + Cmd + 9. The shortcut can be changed in the app's settings.

Where do captures get saved?

By default, the app offers to save a file to disk, copy it to the clipboard, or upload it to the prnt.sc server to get a short link. The save folder can be set in the app's preferences.

Who can see a capture uploaded to the server?

Anyone who has the link can view it — there's no additional access restriction for a standard upload. For sensitive material, saving locally is the safer option.

Why isn't the shortcut working?

Most often it's a conflict with another running app using the same key combination. Check the settings of other open apps, or assign a different shortcut in Lightshot itself.

Can it record video?

No, the app is built for still captures only. Video recording requires a separate tool.

Does it work without an internet connection?

Capturing and marking up an image works offline. An internet connection is only needed to upload an image and get a short link.

Is there a Linux version?

There's no dedicated Linux build, but the app runs through the Wine compatibility layer and has been tested on Ubuntu.

How does the browser extension differ from the desktop app?

The extension only captures within the active browser tab, while the desktop app captures the whole screen, including other windows.