Reviews

What users mention most often

A set of paraphrased impressions, based on common themes seen across independent software review sites.

I use it daily for messaging the team — no need to keep a separate editor open just for one arrow on a screenshot.

— user, support work

On the downside, it occasionally freezes and needs a restart, though that doesn't happen often.

— user, daily use

Setup was refreshingly simple — five minutes and it was ready to go with no extra configuration.

— user, first-time setup

Missing full-page capture with scrolling — for long web pages I end up stitching several captures together by hand.

— user, web development

The browser extension doesn't always behave the same way across browsers — sometimes it needs reinstalling.

— user, browser-based work

The markup tool is basic, but it's enough for everyday tasks — no need to learn extra settings.

— user, course materials
The overall pattern. Most reviews agree on one thing: people value the tool for speed and simplicity, and the main complaints are about advanced features that were never really part of its scope.

For a closer look at where the tool consistently performs well, and where a different one might fit better, see the pros and cons page.